TSS Strategies respects your privacy and takes a simple approach to personal information: collect only what is reasonably needed, use it for the purpose for which it was provided, and do not turn a business enquiry into marketing consent.
This Privacy Policy explains how TSS Strategies collects, uses and handles personal information when you visit this website or contact TSS Strategies.
Information you provide
If you submit an enquiry through this website, you may provide your:
- name;
- organisation;
- email address;
- information about what you are seeing or seeking help with; and
- preferred timeframe, if you choose to provide one.
You may also provide personal information when communicating directly with TSS Strategies by email or through other business correspondence.
Please do not include sensitive personal information in a website enquiry unless it is genuinely necessary.
How enquiry information is used
Information submitted through the website enquiry form is used to receive, assess and respond to your enquiry and, where appropriate, continue a business conversation with you.
Submitting an enquiry does not add you to a marketing or mailing list.
If TSS Strategies introduces an optional newsletter, insights subscription or other marketing communication in the future, participation will require a separate choice to subscribe.
How website enquiries are handled
Website enquiries are securely transmitted to the TSS Strategies Google Workspace mailbox using Google's Gmail services.
TSS Strategies does not maintain a separate website database containing enquiry submissions. Enquiries received by email are retained as part of normal business correspondence and are deleted when they are no longer reasonably required, subject to any legal, contractual or legitimate business record-keeping requirements.
Website usage and technical information
The website hosting infrastructure automatically collects limited technical and usage information when the website is accessed. This may include information such as:
- IP address and approximate country derived from that address;
- browser, device and operating-system information;
- preferred browser language;
- pages and website addresses requested;
- referring page, where available;
- date and time of requests; and
- technical information required to operate, secure and monitor the website.
The hosting platform also provides basic website statistics such as unique visitor and page-view counts.
TSS Strategies does not use Google Analytics, advertising pixels, behavioural advertising tools or social-media tracking pixels on this website.
The TSS website application does not itself use browser storage to remember diagnostic selections or visitor preferences between visits.
Google Fonts
This website uses Google Fonts. When the website loads a font, the visitor's browser may connect to Google's services to retrieve the relevant font files. As part of that request, Google may receive ordinary technical information such as the visitor's IP address, browser information and request time.
Security and website protection
Technical information may also be used to maintain the security and reliability of the website. For example, a visitor's IP address may be used temporarily to limit excessive enquiry-form requests and help protect the website from misuse.
TSS Strategies takes reasonable steps to protect personal information within its control. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Service providers and international processing
TSS Strategies uses service providers to operate this website and business communications, including services provided by OpenAI, Cloudflare and Google.
Some information may be processed or stored outside Australia as part of those services. The specific countries or processing locations may vary and cannot always be determined from the services provided to TSS Strategies.
TSS Strategies does not sell personal information.
Access and correction
If you would like to request access to personal information TSS Strategies holds about you, correct information that is inaccurate, or ask whether information is still required, please contact TSS Strategies.
Where appropriate and subject to any legal or legitimate record-keeping requirements, TSS Strategies will respond to reasonable requests concerning personal information it holds.
Privacy enquiries
Questions or concerns about privacy can be directed to:
TSS Strategies
Email: leanne@tssstrategies.com
If you raise a privacy concern, TSS Strategies will review it and respond within a reasonable period.
Changes to this policy
This Privacy Policy may be updated if the website, services or information-handling practices change. The current version will be published on this website with its latest update date.